Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri Closed
    Sat Closed
  • Sun Closed
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539-217-1320 | 411 S Lincoln Ave Suite E Sand Springs, OK 74063

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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Awesome places to have your car worked on.

, 12/13/2021

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Great place to take your car for service. The shop fix all types of car. Great service.

, 12/12/2021

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Very polite. Prompt service. Very clean.

, 12/08/2021

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I visited Ernie's automotive repair facility for the first time and had a great experience. Very professional and convenient. I highly recommend taking your vehicle there, you will not be disappointed.

, 12/06/2021

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They were honest and helpful, had a slight miscommunication about a diagnostic fee but they were very kind and quick to clear things up. Top notch will definitely go back!

, 07/23/2021

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Had a great experience with Ernie's, my car was under warranty through Carvana and Ernie's did all the legwork to get the work paid for, would recommend.

, 08/20/2021
  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • BBB Accredited Business
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  • Car Care Aware
  • Call Us For Service: 539-217-1320