Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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918-231-0572 | 411 S Lincoln Ave Suite E

CUSTOMER SERVICE

CUSTOMER SERVICE, Sand Springs, OK

At Ernie's Automotive Performance, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Ernie's Automotive Performance. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Ernie's Automotive Performance, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Ernie's Automotive Performance focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Ernie's Automotive Performance, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2018, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 918-231-0572 or email us.



What Our Customers Are Saying

Best Auto Shop
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He is honest, respectful to women, a great mechanic, and an all around good person. You can trust him to take good care of your car. I give him a 5 star rating.

, 08/23/2018

Honest Auto Shop
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He was extremely communicative, honest, and most importantly did a fantastic job and had it done when he promised. Highly recommend for any type of mechanical work foreign or domestic. Thank you Ernie for taking great care of my car! Good honest mechanics are hard to come by.

, 11/27/2018

Trustworthy Mechanic
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He is extremely trustworthy. He won't steer you wrong! He won't try to up sell you something that he doesn't think you need. He will also warn you about things that may need to be done in the near future so you can begin to plan for it.

, 04/05/2019

Honest Auto Shop
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Ernie took the time to look at my truck for a noise I was hearing and come to find out, it was a piece of gravel that got lodged in between my rotor...He's a good and honest mechanic, definitely one of the good guys!

, 03/16/2018

Amazing Service
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I've had two occasions to use Ernie's in the last year and both times the cost was lower than the estimate and this last time he discovered another problem and after checking with me, remedied that as well as still was below the estimate. He's professional, customer oriented and timely and gives a complete overall view of any future problems he can see. Highly recommend this man and his shop.

, 08/26/2019

Best Auto Shop
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I'm totally satisfied with the work that was performed. Ernie is a wonderful, very skilled, and a honest guy.

, 05/10/2019

Trustworthy Mechanic
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Great service. Trust worthy mechanic!

, 07/09/2019

Great Prices
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Great mechanic and just down to earth a great person!!!! Does excellent work at affordable prices.

, 08/30/2019

Knowledgeable Mechanics
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I always like it when I see recognition in the eyes of the mechanic when I'm feebly trying to explain what's wrong with a Volvo. It looks like he knows his stuff. And there is no way he is going to be more expensive then the dealership so I bet this 5 star rating is secure.

, 12/10/2019
  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • BBB Accredited Business
  • BG Products
  • Wix
  • Car Care Aware
  • Call Us For Service: 918-231-0572