Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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918-231-0572 | 411 S Lincoln Ave Suite E

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN, Sand Springs, OK

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 918-231-0572 or make an appointment online!


What Our Customers Are Saying

Best Auto Shop
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He is honest, respectful to women, a great mechanic, and an all around good person. You can trust him to take good care of your car. I give him a 5 star rating.

, 08/23/2018

Honest Auto Shop
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He was extremely communicative, honest, and most importantly did a fantastic job and had it done when he promised. Highly recommend for any type of mechanical work foreign or domestic. Thank you Ernie for taking great care of my car! Good honest mechanics are hard to come by.

, 11/27/2018

Trustworthy Mechanic
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He is extremely trustworthy. He won't steer you wrong! He won't try to up sell you something that he doesn't think you need. He will also warn you about things that may need to be done in the near future so you can begin to plan for it.

, 04/05/2019

Honest Auto Shop
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Ernie took the time to look at my truck for a noise I was hearing and come to find out, it was a piece of gravel that got lodged in between my rotor...He's a good and honest mechanic, definitely one of the good guys!

, 03/16/2018

Amazing Service
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I've had two occasions to use Ernie's in the last year and both times the cost was lower than the estimate and this last time he discovered another problem and after checking with me, remedied that as well as still was below the estimate. He's professional, customer oriented and timely and gives a complete overall view of any future problems he can see. Highly recommend this man and his shop.

, 08/26/2019

Best Auto Shop
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I'm totally satisfied with the work that was performed. Ernie is a wonderful, very skilled, and a honest guy.

, 05/10/2019

Trustworthy Mechanic
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Great service. Trust worthy mechanic!

, 07/09/2019

Great Prices
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Great mechanic and just down to earth a great person!!!! Does excellent work at affordable prices.

, 08/30/2019

Knowledgeable Mechanics
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I always like it when I see recognition in the eyes of the mechanic when I'm feebly trying to explain what's wrong with a Volvo. It looks like he knows his stuff. And there is no way he is going to be more expensive then the dealership so I bet this 5 star rating is secure.

, 12/10/2019
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  • Call Us For Service: 918-231-0572